Testimonials

Berny, I can’t tell you what it means for us to work with you and your company. Your service is second to none and we want you to know how very much it means that you go far above and beyond every time we talk no matter how small or large the question. You make our lives much easier!
Sara-Chatham Rescue

Since 2004 The Heritage Group has been providing medical and dental coverage for my Not-For-Profit organization. Bernadine Terpening and her team always go above and beyond to assist me in selecting the best insurance plans for our employees at a reasonable cost. They are also extremely accessible when we have questions. I have been so pleased with the service I have received that my husband and I have transferred our auto and homeowners insurance over to the The Heritage Group. I could not be happier with the savings and customer service I receive on both my business and personal insurance coverage.
Rosalie R. Ault, Executive Director of the Animal Protective Foundation

"Bernadine Terpening's insurance expertise is absolutely invaluable to my company. I have a diverse group of employees, some with families and others approaching retirement, and they all have different insurance needs. With Bernadine, I know that I am offering coverage that meets all of my employee's needs to the best of my ability. She is consistent and professional in handling complex questions that arise and always offers answers and options. I could not and would not wade through the waters of employee health insurance with out her."
Henry Uhlig, President Entek Environmental & Technical Services Inc.

"I switched to The Heritage Group for my business insurance about ten years ago and was so impressed with their service that I decided to use them for my personal insurance needs as well. It is refreshing to deal with an agency that is dedicated to protecting my assets and keep the cost reasonable. My longevity with The Heritage Group is a testament to their honesty and fabulous service."
Frank Clair, CEO Alarm & Suppression, Inc. Glenville, NY

"It is a pleasure working with the Heritage Group. I have been a client for more than five years and their service has always been fast, friendly, courteous and reliable. They handle both my business and home owners insurance and are consistently shopping around for better rates without sacrificing my coverage. A family owned business with that type of professional touch is what makes them stand out among other insurance agencies. I would recommend them to anyone looking for business or personal insurance."
Eugene Bizzarro, Owner Eugenio's Cafe Gelato

“I have been using the Heritage Group for all of my business, personal and excess liability insurance needs for eight years. Everyone I deal with is extremely personable and pays attention to detail. They keep my insurance accounts organized and review my coverage often to provide regular updates. Their service is both professional and friendly.”
Todd Slingerland, President and CEO, Capital Financial Planning, LLC

“The Heritage Group has been one of the best agencies I have dealt with in my 25 years in business. They truly care about my company and the costs associated with doing business. They continually shop around for better deals on my business insurance policies, and are consistently fine tuning the coverage for my growing business. I have been in business with The Heritage Group for four years and continue to be impressed with the prompt service and personal touches, it truly is like dealing with family. I now have some of my personal accounts with the Heritage Group and not only saved a great deal of money, but have better protection than I had with my previous provider. This is why I have recommended The Heritage Group to associates who have likewise been very impressed with their thoroughness and understanding of the challenges of being in business.”
Tom Koval, Managing Member Koval Electrical Contracting, LLC

"As a landscaping company, we run a business that keeps us out of the office the majority of the time so having trustworthy insurance agents like those at The Heritage Group is necessary. Their extraordinary staff not only eliminates some of the paperwork from our rare days in the office, but their knowledge and quick response time lets us remain worry free when it comes to our business insurance coverage."
Vincent Santandrea, Owner Elite Property Care, LLC

"The Heritage Group offers the most competitive insurance rates around and their customer service is second to none! I recommend them to any business looking for thorough, dependable and convenient interactions when it comes to your business insurance coverage.
Chris Alberino, Owner of The Cookie Factory LLC

“The Heritage Group handles all of my business insurance needs including liability, rental property, auto insurance and product liability. Their quick response time is unparalleled in my experience with insurance agents. It is clear that they have my company’s best interest in mind and they apply a personal touch that demonstrates their expertise and extraordinary customer service.”
Mark Altarac, CEO Precision North America

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1184 Troy-Schenectady Rd.
Latham NY 12110
Phone: 518-782-0001
Toll-Free: 800-233-7988
Fax: 518-782-9908

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